1In the case of an activity in favour of the public utility or public services, which are delivered by public or private entities, under the regime of private law, the regulatory, supervisory or licensing organ, under the law, must ensure, through the supervisory exercise, the continuity, universality, affordable cost, adequate quality of the service, objectiveness and transparency of procedures and non-discrimination of the public service beneficiary.
2The indirect fulfilment of public services must not provide the beneficiary of the service less legal protection compared to the situation when the service is directly performed by the public organ.
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