"CODE OF ADMINISTRATIVE PROCEDURES OF THE REPUBLIC OF ALBANIA "   |   44/2015

Article 76: Information and procedure

1Once stop shop service points shall inform or provide to the interested persons all the information needed for the administrative proceeding. The information shall include also data on the means and conditions for accessing to public registers and state databases and remedies in case of a dispute. The services specified in paragraphs 1 of Article 76 of this Code, and in this paragraph shall be performed directly at the one- stop- shop- service points as well as by mail or electronic means.

2The time limits for the public organ shall start to run from the submission of the request and complete documentation to the one- stop- shop- service point, or in accordance with the rules provided for by article 57 of this Code, regardless of the time needed to forward it to the competent public body.

3The Council of Ministers shall, by means of a decision:

adetermine the economic activities and administrative procedures regarding the start and exercise of the activity which are carried out through the one- stop- shop- service points;

bdesignate the public organs which act as a one- stop- shop service -points or establishes special public organs for this purpose;

cadopt the internal procedures of communication between the one- stop- shop- service point and the competent public organ.

çadopt the procedures and standards for the services windows serving the citizens and supporting offices responsible for the data processing and finalization of the public services in the one- stop- shop service centres.

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